Terms and Conditions
Inspect‐UR Gadget Inc. is not associated with Apple, Blackberry, Microsoft, Nintendo, Sony or any other Manufacturer that may be listed on our website.
Inspect‐Ur Gadget is in no way associated with any of the companies or manufacturers of any electronic devices stated above or on our related website(s). Opening a device may limit or void any warranty you may or may not have with the Manufacturer or insurer of your device.
Non‐Repairable Device due to part availability, Part Sourcing and/or Poor Quality of Parts
Due to the nature of the industry, parts can become scarce, unattainable, or do not meet our quality control standards. In the event that this happens you will be contacted promptly and made aware of the situation. This can cause repairs to take more than 24 hours or in the worst case scenario become non‐repairable. In the event of this happening, you will be refunded for any parts you purchased for a repair, however, there will be a service fee charged for the labor and technician time. If you elect not to recycle your device and wish to have it returned, there will be a shipping fee added to the labor service fee.
Abandonment of Devices
In the event your device is left with us for 90 days or more your unit will be considered abandoned and will be recycled. This can happen if we are awaiting an authorization for a repair and are unable to contact you by phone or email. It can also occur if we do not receive payment for our services or repairs.
Disassembled or Open Devices
If we receive disassembled devices we reserve the right to charge a service fee for Technician time to reassemble and test the device to determine what type of repair is needed. It is a possibility that the devices may be returned with less functionality than when we received it. Previously disassembled units that are received can be unpredictable and may become non‐repairable during the diagnostics process.
If We Break Something
In rare cases a technician may accidently break a component on your device. If this happens we will take full responsibility to repair the damage caused by our technician at no charge to you. In some cases, due to part availability, we may use refurbished or used parts to repair your device. In the worst case scenario we may have to replace your unit with a new or refurbished device of equal value.
Liquid Damaged Devices
Electronics that come into contact with liquid can be a challenging repair. If a unit is recoverable by our liquid damage process this does not guarantee that the unit will stay fully functional for any period of time. This is also the case even if we put new parts into the unit to bring it back to full functionality. Due to the nature of liquid damage a unit can still have microscopic levels of corrosion on any component on the device which over time can destroy contacts on the logic board. As a result, this can deteriorate the functionality of your device and it can become non‐functional. This is not covered under our warranty.
Firmware Update
If your device needs to be restored and you do not specify what firmware you are running, we will update your device to the latest version.
Devices that are not fully functional or not able to be tested fully upon arrival
Technicians at Inspect‐Ur Gadget fully test every unit that is received upon arrival to ensure the repair requested is the one that is needed. It is nearly impossible to test some units for full functionality if the device does not power on, has a broken LCD, broken face plate, broken lens, security pass code, deactivation or any other damage that may limit full testing upon arrival. We are not responsible for any other repair that may be needed other than what the device originally came in for.
Loss of Data
You are highly encouraged to backup your personal data/information prior to sending your device in for repair. We are in no way responsible for the loss of any data or media on any device. It is your responsibility to back up your data and media.
Cancellation and Restocking Fees
If you decide to cancel a repair or return an item, we reserve the right to charge a service fee.
Parts and Labor Warranty
Unless otherwise specified, most of our repairs are covered under a 90 day warranty against any manufacturing defects and problems from installation. For example, our iPod batteries are covered under our limited lifetime warranty for 10 years. Warranties do not include damage caused by the customer within the warranty period. All warranties go into effect at the time of purchase, not when you receive your device.
Parts Used
We attempt to use new parts for every repair completed, however, in some case we do use re‐ conditioned parts. All parts used are covered under our warranty no matter if they are reconditioned or new.
Pricing
Pricing can decrease or increase without notice any time. We will not refund any difference from the time of purchase due to a price change.
SIM Cards, Protective Covers, Screen Protectors, Cases, Wraps
We are not responsible for SIM Cards, protective covers, screen protectors, Cases, and Wraps. Please do not mail these items along with your device. If you do not remove a screen protector from your unit it may have to be removed to do the repair and will be discarded. It is your responsibility to remove these items prior to mailing.
Shipping
We are not responsible for any lost, stolen, or damaged packages. If you choose to use our shipping options, all packages will be insured up to $100.00 and we will do our best to help investigate lost, stolen, or damaged packages along with you. However, if you need to place an insurance claim you will need to do so directly with the responsible shipping carrier.
